Country Management Support Units (CSUs) have been established in the organizational structure to provide support for Managers and staff to fully assume their responsibilities in the GSM environment and to ensure compliance with organizational policies, procedures, rules and regulations on all administrative and financial matters and transactions in the context of an Enterprise Resource Planning (ERP)system.
The Travel Protocol Assistant reports to the Operations Officer, and provides support to both managers and staff members in performing GSM transactions in the following areas: -Travels and meetings management Raise and manage meeting plans in GSM; Raise and manage Travel Requests for meetings and official missions; Ensure compliance with the Travel Policy; Manage administrative arrangements for all WCO meetings and official missions and travel plans; Track the implementation of missions’ recommendations; Assist in the production of reports, statistics, and/or information material when required; The incumbent will serve as back up to the team members in similar or different positions with in the WCO. Protocol Assist in the preparation and organisation of protocol aspects of official events held between the WCO and AFRO region official delegations, Assist in the coordination of formalities at arrival and departure of the WCO official visitors, WRs and missions, Cluster directors on mission and special invitees at the airport Ensure required logistic arrangements during the travel of the WR, WCO staff and Cluster Directors, in collaboration with ASO services Coordinate the protocol activities during the WCO country missions and other official events; Provide updates to External Relations, Partnerships and Governing Bodies (EPG) on the diplomatic directory, as changes come to incumbent’s attention in the course of his/her work. Assist in facilitating contacts with Embassies’ protocol services, International agencies in WCO and Ministries. Perform other related responsibilities as assigned, including replacing and backstopping for others as required
Essential: Work requires completion of secondary school education and training of general administrative practices with focus on Logistics. Procurement and Travel practices. theories and procedures. Training in logistics, supplies/procurement and travel would be an asset.
Essential: Five (05) years of experience in administrative positions preferably with several years experience in the UN and have a sound knowledge of its rules, regulation, procedures and practices as related to the work.
Work requires maintaining up to date knowledge on any changes to the standard operating procedures. The incumbent is also expected to maintain computer skills including skills in Global Management System, to the standard of the Organization by self-study or in-house training. Knowledge of WHO rules, regulations. policies and practices would be an asset.
Respecting and promoting individual and cultural differences
Moving forward in a changing environment
Essential: Expert knowledge of English.
WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at GHS 91,758 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.