Senior Administration Specialist

Your time is now to be your exceptional best at Old Mutual!

 

Job Description

  • Ensures delivery of appropriate learning programmes to support business objectives
  • Consults with key stakeholders to determine their performance requirements.
  • Provides guidance and assistance to the business units on Human Performance needs.
  • Manages the effectiveness of learning interventions and monitor and improve where necessary.
  • Develop overall strategy for a specific curriculum (e.g. Leadership Development).
  • Research trends locally and internationally with regards to curricula.
  • Develop the entire sales team through trainings
  • Address Human Capital related issues pertaining to sales
  • Handle all issues from Corporate, Retail, Telesales and Bancassurance units
  • Handles Business Commission Rules.
  • Remuneration strategy – including incentive programs
  • Report on Branch Performance, advisor ranking, productivity reports
  • Provides market support/ competitor insight analysis
  • Branch Processes; new business, fate of proposal forms, unit performance reports
  • Manages Distribution contracts
  • Oversees issues relating to Financial advisors such as Advisor Code of Conduct, Advisor Welfare Proposal and Annual Advisor Registration with National Insurance Commission (NIC).

Learning Effectiveness:

  • Manages the effectiveness of learning interventions.
  • Monitor and improve where necessary.

Consulting:

  • Consults with key stakeholders to determine their performance requirements.
  • Provides guidance and assistance to the business units on Human Performance needs.

Research:

  • Research trends locally and internationally with regards to curricula.

Learning Program Design:

  • Develops overall strategy for a specific curriculum
  • Development of Training plans.
  • Monitoring & ensuring execution of training interventions.
  • Facilitation of trainings for Sales & Distribution (Sales Managers, Financial Advisors, Area Managers)
  • Follow-up on all training interventions.

Team Effectiveness:

  • Accountable for others’ time. Task and output quality, for periods of up to 1 year.
  • Balances own priorities with directing and motivating others.
  • Plans and assigns work over the applicable period.
  • Guides and directs staff to achieve operational excellence standards.
  • Creates a climate for optimal performance.
  • Manages performance.
  • Selects potential staff to sustain customer/client service delivery.

Responsibilities

 

Skills and Experience

 

Education

Bachelors Degree (B), Bachelors Degree (B): Business (Required), Bachelors Degree (B): Human Resources Management (Required), Bachelors Degree (B): Management (Required), Bachelors Degree (B): Marketing (Required), Bachelors Degree (B): Psychology (Required)

Closing Date

  • Friday 15th January 2021

How to apply

Click here to apply

location

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