Department: Programmes

Place of work: Accra, Ghana

Duration: Full-time, fixed term from September 2020 – March 2021

Grade: 9

Salary: GHS 75,691 – 80,664 per annum pro rata

Reports to: Country Programme Manager, Ghana


About Water & Sanitation for the Urban Poor (WSUP)


WSUP is a not-for-profit company that helps transform cities to benefit the millions who lack access to water and sanitation. We were created in 2005 as a response to the urban explosion that has left many cities unable to provide basic services, such as access to a toilet or drinking water, to low-income communities.


We work in seven countries in sub-Saharan Africa and Asia, supported by an office in the UK. Since inception we have helped over 20 million people access better water and sanitation services.

For more information about WSUP’s vision and approach, see


About the role


The People & Support Services Officer reports to the Country Programme Manager (CPM) and will work closely with the People and Support team in the UK-based Secretariat, to deliver wide-ranging responsibilities that ensure the people and support services functions in the Ghana office are responsive and efficient. It is a varied role that covers everything from office facilities to the full employee life cycle, including employee relations and supporting line managers with advice particularly relating to our policies, legislation and best practice.

As the role will have an overview of WSUP’s activity in Ghana through the above, they will also play a coordination role between the Ghana team and the Communications team in the Secretariat, supporting the use of national and international communications as part of WSUP’s influencing strategy.

WSUP is in a transformation stage as we enter the next phase of our organisational development and this position will play a key role in ensuring that staff feel engaged and valued throughout the process. They will also support the increased emphasis on learning to support achievement of our internal strategic goals in the new Business Plan 2020 – 2025.


Application deadline 9 September 2020 Interviews

Week commencing 14 September 2020


The full job description can be found below.


To apply for this position, please go to to upload your resume and cover letter.

Please note: This job is based in Ghana. Applicants must have the right to work in Ghana at the time of application. Please do not apply if this is not the case.


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