Job position:

We are looking for a full-time Operations Manager to oversee the overall operations of the hotel.

Key Accountabilities

• Put processes in place;
• Ensure that all operations are carried out in an appropriate, cost-effective way;
• Improve operational management systems, processes and best practices;
• Helping the organization’s processes remain legally compliant
• Oversee the staff budget;
• Managing all company finances;
• Improve the quality, productivity, and efficiency of the company;
• Improve overall performance of the organization;
• Oversee company personnel;
• Maintain records of budgets, funds, and expenses; and
• Resolve issues regarding hotel services, amenities, and policies.

Core skills & competencies:

• Analytical;
• Strategic thinker;
• Outcome/task driven;
• Strong motivational and negotiation skills; and
• Strong awareness of internal and external customer needs;
• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles;
• Excellent communication skills;
• Strong leadership ability; and
• Outstanding organisational skills.

Experience requirements:

• At least 6 years’ management experience in the hospitality industry; and
• Excellent written and spoken English ability.

Education requirements:

• A Bachelor’s degree or similar in hospitality or management, as a minimum requirement.

Ready to get into the driver’s seat and steer the company to excellence? Then send your application today.