Lead, HRIS & Employee Relations

Mastercard Foundation is a global foundation based in Toronto, Canada. Our programs promote financial inclusion and advance youth learning in Africa. The Foundation was established in 2006 through the generosity of Mastercard when it became a public company. From inception, the Foundation was designed to be a separate entity and independent from Mastercard. Our policies, operations, and funding decisions are made by our President and Board of Directors.

Job Description

  • Company: Mastercard Foundation
  • Location: Ghana
  • State: Accra
  • Job type: Full-Time

Job Title: Lead, HRIS & Employee Relations


  • HR reporting and analysis of different HR metrics. Ability to interpret HR metrics and prepare reports to analyze HR issues including new hire reports, employee turnover rate, the cost per hire, and budgets in liaison with Total Rewards.
  • Maintain HRIS data and employee files, ensuring that data is accurate.
  • Maintain, file, and process HR forms including notices, announcements, new hire forms, and salary forms.
  • Assist Hiring Managers in creating and/or updating standard job descriptions in order to match any changes in job requirements.
  • Format and maintain Foundation-wide organization charts.
  • Ensure the Foundation follows legal and industry regulations.
  • Stay updated on new trends and answer or refer questions from employees as the first level of HR Operations support.
  • In liaison with HR Analyst, track the Audit reports and advise on how to address the issues arising.
  • Participate in the investigations of staff grievances and disciplinary issues including whistle blower protection.
  • Ensure exit interviews reporting and assessments of the same are shared as per the HR policy guide.


  • You have a University Degree preferably in Human Resource Management or Business Administration or a related field and/or equivalent.
  • A minimum of 7 years’ experience in a Human Resource function preferably includes experience in Employee Relations and managing HRIS.
  • Technical skills using diverse HRIS and reporting tools is required.
  • You are conscientious and methodical, with impeccable attention to detail.
  • You have strong analytical and problem-solving skills with the ability to translate data into meaningful information.
  • You can effectively co-create with a variety of stakeholders, as well as work effectively in a team-based environment.
  • You have a high tolerance for ambiguity and ability to adapt to changing priorities within a fast-paced and results-driven work environment.
  • French language and/or local language skills are an asset.
  • Has worked in and feels comfortable with international, virtual, multi-cultural, multi-disciplined, and high-performance working teams.
  • Proficiency with Microsoft Office applications (PowerPoint, Word and Excel), SharePoint & Yammer.
  • You are flexible, adaptable and able to execute a range of job duties and changing priorities.
  • You possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
  • You possess professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation’s values.


This job has expired.

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