Director of Child Safeguarding and Security

  • Location:
  • Salary:
  • Job type:
  • Posted:
    11 months ago
  • Category:
    Formal sector, Information management
  • Deadline:

The company

Millennium Child Support Group (MCSG) invests in childhood everyday in times of crisis and for our future. In Africa and around the world, we are dedicated to ensuring every child has the best chance for success. Our pioneering programs give children a healthy start, the opportunity to learn and protection from harm. As the leading expert on children, we inspire and achieve lasting impact for millions of world vulnerable girls and boys.

Millennium Child Support Group (MCSG) is committed to conducting its programs in a manner that is safe for the children it serves and helping protect the children with whom MCSG is in contact. As a humanitarian agency, Millennium Child Support Group (MCSG) is obliged to create and maintain an environment that aims to prevent the sexual exploitation and abuse of children and promote the implementation of its child safeguarding policy. All representatives of Save the Children – employees, volunteers, interns, consultants, Board members and others who work with children on Millennium Child Support Group (MCSG) behalf – are expected to conduct themselves in a manner consistent with this commitment and obligation.

Millennium Child Support Group (MCSG) provides an attractive benefits package including competitive salaries, a matching retirement plan, health and welfare benefits, life insurance, an employee assistance program, generous time off and much more. We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, colour, religion, gender, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. Millennium Child Support Group (MCSG) complies with all applicable laws.

Job Background

The Director, Child safeguarding and Security will lead the implementation of Millennium Child Support Group (MCSG) child safety protocol across The Director, Child Safeguarding  and Security will be responsible for managing all agency systems and processes relating to the safety of children served by the Agency’s domestic programming, including training, reporting, investigation and case management. Additionally, the Director, Child safeguarding and security will coordinate and monitor all such systems and processes relating to the Agency’s implementation of global programming through Millennium Child Support Group (MCSG)


Training: Manage overall Agency framework for child safety training of staff, partners and other relevant contacts of the Agency. Refine and further develop existing content to build staff capacity. Deliver in ‑ person trainings as appropriate, including investigations training as required. Present to staff on child safety requirements and processes as requested by General Counsel. (20%)

Reporting: Serve as national Agency focal point for accepting all Ghana child safety incident reports. Proactively manage reporting on serious incidents, providing reporting to General Counsel and Senior Management Team as required. Provide consolidated incident reporting metrics and trend analysis to Senior Management Team on a quarterly basis and as otherwise requested by General Counsel. Serve as resource to all staff to answer questions on reporting requirements and procedures. (20%)

Investigation & Case Management: Manage overall Agency framework for child safety incident investigations. Investigate (or coordinate with external investigator for) serious incidents. Along with General Counsel, liaise with relevant federal/state/local child services agencies and law enforcement authorities as required. Update and manage Agency case management system for child safety incident reports and investigations. (20%)

Systems: Ensure all agency systems and processes relating to child safety are comprehensive and working effectively, including systems relating to domestic programming site visits, partner assessments, safe programming and safe non-programming events. Coordinate implementation of background checks by third-party processor for site visits by Millennium Child Support Group (MCSG) guests (non-staff). Keep updated on industry developments to ensure Agency systems are current and responsive to relevant risks. (20%)

Global Programming Oversight: Along with child safeguarding and security  representatives from other members of the SCI’s (MCSG), coordinate with and oversee work of dedicated child safeguarding staff of MCSG regarding child safety processes and systems. Monitor and provide oversight for any child safety incident

Required Background and Experience, Skills and Behaviors


  • Bachelor’s degree
  • 7-10 years’ experience focusing on child safety, preferably in a youth serving organization
  • General case management experience
  • A high degree of professionalism, demonstrated attention to detail, and excellent written and verbal communication skills
  • Strong computer literacy, including familiarity with Microsoft Office applications
  • Approximately 10% – 15% travel required


Required Background and Experience, Skills and Behaviors


  • Bachelor’s degree
  • 7-10 years’ experience focusing on child safety, preferably in a youth serving organization

Skills & Competencies

  • Experience in the investigation of the abuse and/or neglect of children
  • Professional experience with incident management software and/or databases
  • Experience working in an organization with international operations



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