About Global Citizen
Global Citizen is an international advocacy platform and movement of engaged citizens who are using their collective voice to end extreme poverty by 2030. On our platform, Global Citizens learn about the systemic causes of extreme poverty and take action on those issues by sending tweets, signing petitions and more — asking governments and businesses to make commitments towards creating a more equal world. Global Citizens are rewarded for their actions with free tickets to Global Citizen festivals and other concerts and events around the world.
Our mission is to build a movement of 100 million Global Citizens whose actions will help achieve our vision of a world without extreme poverty by 2030.
Our unique festivals convene some of the world’s biggest artists, activists and world leaders together around this one cause. So far, more than 13 million actions have been taken by Global Citizens, leading to $35 billion commitments being made by world leaders, which are set to affect 1.3 billion lives by 2030.
Global Citizen is seeking a Customer Service Manager, who will lead the planning and execution needed to support our members for the Global Citizen Festival in Accra. This position will work across Marketing and Social Media to help disseminate key info to our most valued audience.
Candidates should be excited to work in a fast-paced team environment and have excellent verbal and written communication skills, with confidence in digital platforms and social media (including Google Docs, PowerPoint, Word, and Excel a plus).
As a member of our team, you should be a self-starter, have strong attention to detail, be very task-oriented and have excellent problem-solving skills. This is a key role in our movement-building organisation, with a strong understanding of the needs of our audience and an opportunity to help shape our responses as a result.
This position is a contract role.
Why Global Citizen?
In this coming decade of action and accountability, Global Citizen will be the leading international voice, educator, and influencer that rallies humanity to take full responsibility and accountability for eradicating extreme poverty by 2030. You have a chance to contribute and make this world a better place for all.
Global Citizen is proud to be an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Global Citizen strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, age, sexual orientation, military or veteran status, citizenship or any other protected classification under applicable federal, state, or local laws. In addition, Global Citizen complies with the relevant country laws governing employment nondiscrimination in all our international offices. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.