Coordinator, Devices

Job Summary:

Coordinate the implementation of device strategies to deliver the brand promise and support to drive devices to gain competitive advantage.


Job Role

 Key Tasks:

  • Develop Product Concept Document (PCD)
  • Lead and coordinate User Acceptance Tests (UAT) for products and services
  • Engage OEM’s and Device partners on their device road maps
  • Provide support with the implementation of the device strategy
  • Coordinate the partnerships between OEM’s, device dealers, Shop in Shop partners and MTN
  • Follow through till approval of documents are closed on EBS and BMC.
  • Monitor and follow through on consumer complaints and issues on the device offers
  • Device demonstrations and Presentations to internal and external stakeholders
  • Weekly and Monthly reports for all Devices sold by Shop in Shop partners
  • Monthly reports on new devices latching on the network 2G,3G and 4G
  • Draft and coordinate contracts for OEM’s, distributors and other partners
  • Liaise with NWG and I.T to test all sample devices from OEM’s and other device partners
  • Keep records of all documents that go through the Devices unit (filing).

Context : 

  • Dynamic and highly competitive telecommunication & ICT industry
  • Highly regulated environment
  • Regionalization structure implication
  • Performance driven environment
  • Diverse cultural environment
  • Active Agency Engagement & Brand Reputation


A Degree in Marketing, Business Administration Or Information Technology.


3 years’ relevant experience in a similar role



Professional/Technical competencies:


  • Advanced Computer knowledge
  • Reporting Skills
  • Basic Presentation skills
  • Product and service knowledge
  • Analytical Skills
  • Device Knowledge
  • Understanding of external best practice in telecommunication

Skills & Physical Competencies:

  • Ability to manage self and be a team player, good conflict management, ability to take and manage accountability
  • Energy & Drive – Innovative, Takes initiative, result oriented and develops self consistently
  • Interpersonal Skills  –  Leadership, customer centricity, collaborative and  coaches & develops direct reports
  • Personal Skills  – Trustworthy, integrity and ethical in dealings
  • Operating Skills – Ability to focus on priorities and plans, shares knowledge effectively
  • Organizational Positioning Skills  –  Good written and verbal communication, presentation skills, commitment to the organization
  • Global thinker, Analytical thinking and Problem solving abilities.
  • Skill in Resource Management

NB: The Incumbent must always maintain strict confidentiality


How to Apply

Interested and qualified applicants should send their Curriculum Vitae by 22nd June 2021 to:



Kindly indicate the Vacancy number MTN-MKT-ADTRACK0011 as email subject to avoid disqualification.


Only shortlisted applicants will be contacted.


This job has expired.

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