Collections Analyst

Vodafone, formerly Ghana Telecom, is the national telecommunications company of Ghana. The company in Ghana operates under Vodafone Group Plc – the world’s leading mobile telecommunications company, with a significant presence in Europe, the Middle East, Africa, Asia Pacific, and the United States.

Job Description

  • Company: Vodafone
  • Location: Ghana
  • State: Accra
  • Job type: Full-Time.

Job Title: Collections Analyst

Role Purpose

The Collection Analyst will be responsible for monitoring accounts to identify the overdue payment and finding and contacting debtors to arrange debt payoffs. He/She will also keep accurate records and reporting on collection activity amongst others.
Duties and Responsibilities


• Implement strategies to enhance Collections in line with accurate monthly forecast provided to meet targets given.
• Resolve bill disputes and negotiations
• Ensure compliance to dunning policies to curtail churn
• Ensure clean data base is maintained and all terminated accounts have stopped billing
• Contribute to increase cash by collecting all current revenue and reduce the Aged buckets to 60days for each customer
• Meet retention target through customer issue resolution and increased reconnections


• Bachelor of Business Administration required with emphasis on Finance or Accounting.
• Public accounting or Private industry experience
• Prior revenue recognition experience is required
• Minimum of 4/5 years’ experience is required. Relevant experience includes Finance, Auditing or Revenue Recognition experience in a Telecoms Company.
• Must have understanding of financial statements and financial systems
• Ability to create accurate reports to meet internal reporting and analysis requirements


This job has expired.

Subscribe for Fresh Career &Success Updates

Grab a career Plan template now!